Terms and Conditions

Nova Wholesale USA INC
Version: nova-terms-v3
Last updated: October 13, 2026

1. Operator and acceptance

This online store is operated by Nova Wholesale USA INC ("Nova Wholesale USA," "we," "us," or "our"), a Florida corporation located at 16335 NW 48th Ave, Unit 2, Miami Gardens, FL 33014, United States. These Terms and Conditions ("Terms") govern your access to and use of our website, customer accounts, orders, and the Nova Wholesale USA SMS Marketing Program. By using the website, creating an account, or making a purchase, you acknowledge having reviewed and accepted these Terms and our Privacy Policy, together with any specific terms communicated for your order. If you do not agree, please do not use the website.

2. Website, accounts, and wholesale pricing

Our catalog is publicly visible. Prices and purchasing are available only to registered customers who are signed in to their account. Registration is free and open. When you create an account, you agree to provide accurate and complete information, to keep it up to date, and to keep your login credentials confidential. You are responsible for all activity under your account. We may suspend or close accounts that provide false information, are used fraudulently, or violate these Terms.

Some products have quantity-based pricing: the unit price may decrease as the quantity ordered increases. Minimum quantities, volume pricing, and other terms applicable to wholesale purchases will be communicated before your order is confirmed.

3. Purchasing policy

• Sales channels. Orders must be placed through Nova Wholesale USA's official sales channels: this website or in person at our warehouse.
• Order confirmation. An order is considered confirmed once you and Nova Wholesale USA have agreed on the products, quantities, prices, and applicable terms, and payment has been approved. Until then we may accept, limit, or cancel an order, including when a product is unavailable, when there is an obvious error in a price or description, or when we suspect fraud. If we cancel an order after you have been charged, we will refund the amount charged for the cancelled items.
• Pricing and availability. Prices and product availability may change. The applicable price is the one quoted to you when the order is confirmed. If a product becomes unavailable while your order is being prepared, we will notify you to agree on the next steps.
• Wholesale purchases. Minimum quantities, volume pricing, and other terms applicable to wholesale purchases will be communicated before the order is confirmed.
• Shipping quote. Shipping costs are calculated after the order has been assembled, because they depend on the order's weight and the available carrier. We will send you the shipping cost as a separate quote before arranging dispatch.
• Delivery address. You must provide a complete and accurate delivery address and any other information required to complete delivery. Charges resulting from incorrect information or an additional delivery attempt may be your responsibility.
• Special orders. Orders placed by request or subject to special conditions may be subject to specific terms, which will be disclosed before confirmation.

4. Payment, shipping, and delivery

• Prices and taxes. Prices are in U.S. dollars. Applicable sales taxes are shown before you confirm your order.
• Payment and processing. Order processing is subject to confirmation of payment through a payment method accepted by Nova Wholesale USA. Payments are processed by third-party payment processors; we do not store full payment card numbers.
• Shipping. Shipping costs are not included in the product prices. They are determined once the order has been assembled, depend on its weight and the selected carrier (such as UPS, FedEx, or DHL), and are sent to you as a separate quote before we arrange dispatch.
• Delivery times. Delivery times are estimates and may vary depending on the destination, the carrier, and other circumstances related to the shipping service.
• Delivery information. You are responsible for providing complete and accurate delivery information and for receiving the order at the specified address. Additional charges resulting from incorrect information or an unsuccessful delivery may be your responsibility.
• International purchases. For orders shipped outside the United States, you are responsible for verifying the import requirements of the destination country and for paying any applicable taxes, duties, permits, or other fees imposed by the relevant authorities.

5. No-return and no-exchange policy

All sales made by Nova Wholesale USA are final. Nova Wholesale USA does not accept returns or exchanges.

Please review the products, quantities, and order details carefully before confirming a purchase. This policy applies subject to applicable law and does not limit any rights that cannot legally be waived.

6. Product information and use

Product descriptions and images are provided for informational purposes. Product appearance, packaging, or certain visual details may differ from the published images. Before using a purchased product, review the manufacturer's instructions, specifications, and warnings.

7. Acceptable use

You must use the website lawfully. You must not interfere with its security, availability, or operation; scrape or copy data abusively; impersonate another person or business; introduce malicious code; place fraudulent orders; or use forms or contact channels for spam, fraud, or illegal activity. We may limit or suspend access to protect our customers, systems, and third parties.

8. Intellectual property and third-party links

The Nova Wholesale USA name, logo, visual identity, and website content are owned by Nova Wholesale USA INC or its licensors and are protected by applicable law. Product names, brands, and trademarks of the products we sell belong to their respective owners. Links to third-party websites and services are provided for convenience; those third parties control their own services, terms, and privacy practices.

9. Disclaimers and limitation of liability

We work to provide accurate information and a reliable service, but the website is provided "as is" and "as available" and may experience interruptions, errors, or changes. To the maximum extent permitted by law, Nova Wholesale USA INC is not liable for indirect, incidental, special, or consequential damages arising from your use of the website, and our total liability for any claim related to an order will not exceed the amount you paid for that order. Nothing in these Terms limits any rights or liabilities that cannot be limited or excluded under applicable law.

10. Nova Wholesale USA SMS Marketing Program

• Program name: Nova Wholesale USA SMS Marketing Program
• Operator: Nova Wholesale USA INC
• Program number: Messages are sent from Nova Wholesale USA's dedicated program number, which is shown in the SMS sign-up section of our website.
• Contact: [email protected] · +1 (305) 781-2211

Program description

Nova Wholesale USA INC sends recurring marketing and promotional text messages to existing and prospective customers who have expressly opted in directly with Nova Wholesale USA. Messages may include new arrivals, restocks, wholesale offers, promotions, and store updates. Recipients opt in by texting START from their own mobile phone to the program number shown, together with this program's consent disclosure, in the SMS sign-up section of our website. SMS consent is optional and is not a condition of purchase or of creating an account. We do not use purchased or third-party lists, and a past purchase or an existing customer record does not by itself enroll a phone number in the program. Message frequency varies. Recipients can reply STOP to opt out or HELP for help.

Participation and eligibility

Participation is optional. To participate, you must be at least 18 years old, be the owner or authorized user of a compatible United States mobile number, and be authorized to accept any message and data charges.

Frequency, charges, and delivery

Message frequency varies. Message and data rates may apply according to your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages. Delivery depends on networks and devices outside our control.

Opt-out and help

Reply STOP to any message to opt out. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After your request is processed, you will receive one final confirmation message and no further marketing messages unless you opt in again (for example, by replying START). Reply HELP (or INFO) for assistance, or contact us at [email protected] or +1 (305) 781-2211.

Privacy

Our handling of mobile numbers and consent records is described in the SMS section of our Privacy Policy. Mobile information and SMS consent records are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Program changes and termination

We may modify, suspend, or terminate the program or its content. Where required by law, we will notify you of material changes and request renewed consent. We may also end your participation in cases of abuse, fraud, repeated delivery failure, or violation of these Terms.

Program messages

Welcome
Nova Wholesale USA: You're subscribed. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.

HELP
Nova Wholesale USA: Marketing updates. Help: [email protected]. Msg & data rates may apply. Reply STOP to opt out.

STOP
Nova Wholesale USA: You are unsubscribed and will no longer receive marketing texts. Reply START to subscribe again.

Every marketing message begins with "Nova Wholesale USA:" and ends with "Reply STOP to opt out."

11. Governing law

These Terms are governed by the laws of the State of Florida and applicable federal law of the United States, without regard to conflict-of-law rules. Any dispute arising from these Terms or your use of the website will be brought in the state or federal courts located in Miami-Dade County, Florida, unless applicable law requires otherwise.

12. Changes to these Terms

We may update these Terms to reflect legal, technical, or operational changes. The current version is always published on this page, with its version and last-updated date. The terms applicable to each purchase are those in effect and communicated to you when the order is confirmed, subject to applicable law.

13. Contact

Questions about these Terms, your orders, or the SMS program:

• Nova Wholesale USA INC
• 16335 NW 48th Ave, Unit 2, Miami Gardens, FL 33014, United States
• Email: [email protected]
• Phone: +1 (305) 781-2211